Frequently Asked Questions

Information about our clinical team can be found here.

Licensure: All of our providers are licensed mental health professionals. This means that they are able to practice psychotherapy and bill insurance independently or under the supervision of a fully licensed provider. A Licensed Independent Clinical Social Worker has a masters degree and at least two years of supervised post-graduate clinical experience as a therapist before they can take the board examination and practice independently in the State of Washington. All of our providers have masters degrees and significant clinical experience.

Telehealth Visits: If you meet with your provider virtually, the session will take place over a secure video connection. You will be sent a link prior to your appointment. Please be in a private location and be dressed appropriately for an appointment with a healthcare professional. Per state licensing rules you must physically be in the State of Washington during your visit.

Privacy: We take your confidentiality very seriously. Visits are documented on a secure platform and nothing will be shared without your permission, unless we have concern that you have plans to hurt yourself or another person.

Insurance: We are in-network with Lyra Health, Regence, Premera, Lifewise, Kaiser, and most Blue Cross Blue Shield plans. We accept HSA and all major credit cards. Deductible and co-pays will be charged to your card automatically after each visit. Superbills are provided upon request.

Cancellation: Please provide at least 24 hours notice before cancelling an appointment or you will be charged the full rate (insurance does not cover no-shows or late cancellations). Timely cancellation also allows us to provide help to someone else during this time.